Waiting for approval?
New accounts stay pending until the Penvilo operator confirms that the person was invited. You’ll get access after approval and a fresh app launch.
Hey Hey Hey support
Need a hand?
We’re keeping the pilot small and support personal. Here are the fastest ways to solve the most common issues.
Delete your account
In the app, open Profile, choose Delete account, and type DELETE. This permanently removes the account and its associated active data.
Report or block
Use the report or block controls inside Hey Hey Hey. Reports are private and aren’t shown to the person being reported.
Something not loading?
Check your connection, close and reopen the app, and make sure you’re using the newest pilot build before contacting support.
Still stuck? Say hey.
Email the Penvilo team with a short description of what happened. Please don’t send your password or sensitive report details by email.
ethan@penvilo.com ↗